Privacy Policy

Last updated: February 22, 2026

Overview

Scudo ("we," "our," or "us") operates tryscudo.com and provides an AI-powered concierge service to connect car owners with paint protection specialists in Los Angeles. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

When you use our service, we may collect:

• Contact Information: Name, phone number, and email address when you request to be connected with a shop
• Vehicle Information: Year, make, model, and color of your vehicle to provide accurate recommendations
• Conversation Data: Messages exchanged with our AI concierge to improve our service and provide context to partner shops
• Photos: Images you upload for paint assessment (optional)
• Location: General area within Los Angeles for shop matching purposes

How We Use Your Information

We use the information we collect to:

• Provide personalized paint protection recommendations
• Connect you with vetted partner shops in Los Angeles
• Share relevant details with shops so they can provide accurate quotes
• Send SMS messages regarding your inquiry and service updates
• Improve our AI concierge and service quality

SMS / Text Messaging

By providing your phone number to Scudo — whether through our website chat, by texting our number at (818) 946-0542, or by any other means — you consent to receive recurring automated SMS text messages from Scudo.

These messages may include:

• Responses to your inquiries about paint protection services
• Your personalized protection plan and pricing information
• Follow-up communications regarding your connection with partner shops
• Service-related updates and notifications

Message frequency varies based on your interaction with our service. Message and data rates may apply depending on your mobile carrier and plan.

To opt out: Reply STOP to any SMS message to stop receiving messages.

For help: Reply HELP to any SMS message or contact us at (818) 946-0542.

Consent is not a condition of purchase. You may use our website chat without providing a phone number. We do not share your phone number with third parties for marketing purposes. Your phone number is shared only with our vetted partner shops for the purpose of fulfilling your service request.

Information Sharing

We share your information only with:

• Partner Shops: Vetted paint protection specialists in Los Angeles who may contact you to schedule service
• Service Providers: Third-party services that help us operate (e.g., hosting, SMS delivery)

We do not sell your personal information to third parties.

Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

Your Rights

You may request to:

• Access the personal information we have about you
• Correct inaccurate information
• Delete your personal information
• Opt out of SMS communications

To exercise these rights, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Text: (818) 946-0542
• Website: tryscudo.com